There has
been a
huge – 20% - rise in the number of workers in the UK on Zero Hours Contracts
(ZHCs) in the last year, bringing the total to about 900,000. It’s telling that
in the third edition of my book, published in 2012 but mainly written in 2011 I
did not mention ZHCs, which at that time were much less common and there were
perhaps only 200,000 workers on them in the UK. That is remedied in the fourth
edition that will be out later this year, of course, but even that will not
take account of this latest surge.
Lauded as
offering ‘flexibility’ for individuals, ZHCs are all about flexibility for
organizations: there are no guaranteed hours, it is labour on demand. And
although in the public mind they are associated with low-skill jobs like
cleaning and catering, they are also common in professional occupations such as
teaching and airline pilots.
It’s become
obligatory to say that ZHCs suit some people, but to foreground that is to
de-emphasise that in most cases they do not, and are a source of miserable
insecurity (for some experiences see here
and here).
But recently published research shows that they are also bad from a business
point of view, in terms of contributing to the long-term productivity problem
of UK business (Rubery,
Keizer & Grimshaw, 2016).
The worst
kinds of ZHCs – so-called exclusive ZHCs, which prevent workers taking
employment with other employers – have been banned in the UK. And, under great
political pressure, retailer Sports Direct (where over
90% of staff are on ZHCs) has
announced this week that it will give its employees (but not agency staff)
a choice between a ZHC and a guaranteed hours contract. But ZHCs are illegal
in New Zealand and (with some complexity of definition) in many
European countries.
Whilst ZHCs
have received a lot of media and political attention, what is perhaps even more
significant is the
rise in self-employment. This connotes an image of small entrepreneurs and
sturdy self-reliance of the sort lauded by free market ideologues. In fact, it
is largely to do with companies employing people as independent contractors –
often, people who were hitherto employees of the same companies they now
contact to – and the rise of the gig, or uber, economy. There are perhaps 5
million people in the UK who are self-employed.
I know from personal experience what the
insecurity of self-employment means because my father, after he left the army,
was a self-employed driving instructor during my childhood. That encompassed
periods when anything from illness to a heavy snowfall to the petrol shortages
during the 1973 oil
crisis, and in those periods he had no income and no savings and the
consequence was that our family had – almost literally - no food. But what I remember more from
those times than the lack of food is the pervasive worry that tomorrow there
would be no food at all. Nowadays, I’m insulated from such insecurity but when
I contribute to the local foodbank it’s because I remember what it means. In
the UK currently there are a million
people a year who use foodbanks, although this is probably an
underestimate. One of the key drivers is reported to be ‘insecure
work arrangements’ including ZHCs.
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